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We were first time pet owners when Ella came into our lives 10 1/2 years ago. We both had pets growing up, but Ella is our first pet on our own, together. We have been going to South Shore Veterinary Hospital since July of 2007.
Everything from the facility to the staff have been the best experience we could have ever imagined or asked for. The facility is conveniently located, immaculately clean, and very welcoming.
We truly are Blessed to have Dr. Kevin Hammerschmidt and his staff in our lives. Dr. Hammerschdmidt, Lori, Melissa and Michelle have been with us since day one. Whether it’s a phone call for a question or arriving for a scheduled appointment, we know that we are move than just clients. The staff at South Shore truly make you feel like Family. They are all thoughtful, personable, knowledgeable and compassionate.
Ella was diagnosed with pancreatic insufficiency early in her life. Recently, she was diagnosed with degenerative myelopathy. Dr. Hammerschmidt was very professional, thorough, and compassionate in his diagnosis. He never gave us the runaround or put us through hundreds of dollars in unnecessary charges or multiple appointments. He provided answers very promptly.
Last, but certainly not least, we need to say a very special thank you to Carol, thank you Carol for showing us that there are people like you in this world!
Thank you just isn’t enough for all South Shore has done for us and continues to do still.
We just had to put my little 13-year-old baby Lily down on Wednesday. I’m sure anyone reading this knows how hard that process is. We knew that morning it was her time, & we got our appointment. Dr. Anderson couldn’t have made the process more comfortable and comforting as hard as it was. As well as the nurses and I wish I remembered their names. If you even read this I hope you all know how much you are appreciated and as hard as it was, you made the process for us a little bit easier. Thank you from the bottom of my heart. I will always be missing a piece of my heart but I’m thankful for the harmful, quick process it was to put her at peace and thankful for you. Dr. Anderson, thanks for helping make that process easier.
I seriously cannot express how wonderful it is here. When I started bringing Jameson he had basically been kicked out of his prior vet. Slowly and very lovingly, you have helped him become an entirely different, much less anxious, wonderful dog.
I really cannot say enough good things. If anyone is in need of a vet, I recommend your office without hesitation. Jameson sees Dr. Kretow and I could not recommend him more. He is as happy to see progress as I am!
We recently took our cat there to be put down. The staff and vet we saw could not have been kinder or more sympathetic. They took us into a room immediately so we didn’t have to sit in the waiting room, they gave us plenty of time with our beloved cat so we could say good bye, they didn’t rush us at all and they even took our payment in the room so we wouldn’t have to go out in the waiting room again. They also treated our cat’s body with respect, wrapping her in her blanket before placing her in a box for us. Today, we even got a sympathy card from them.
I highly recommend this place.